Refund policy
Eligibility for Returns
You may request a return within 7 days of receiving your order.
Return Conditions
To be eligible for a return:
The product must be unused and in its original condition.
The product must be returned with all original packaging, accessories, and manuals.
Proof of purchase or order confirmation is required.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.
Once your request is verified and approved, a replacement product will be shipped within 7 business days, subject to product availability.
Return & Exchange
If your return request is approved, we will process your exchange or replacement within 7 business days after receiving and inspecting the returned product.
Refund Policy
Once the returned product is received and inspected, we will notify you about the approval status of your refund.
If approved:
The refund will be credited to your original payment method within 7 business days.
Processing time may vary depending on your bank or payment provider.
Non-Returnable Items
The following items are not eligible for return:
Products damaged due to misuse, improper handling, or unauthorized repairs.
Products returned without original packaging or missing accessories.
Returns requested after the 7-day return period.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
Email: support@smartcicretbracelet.com
Customer Support Hours:
Monday – Saturday: 9:00 AM – 7:00 PM (IST)
Sunday: Closed
Thank you for shopping with SmartCicretBracelet. We appreciate your trust and are committed to providing quality products and excellent customer service.